Buying Info

Delivery Times

All completed orders will be despatched within 2 business days of receipt of payment.  Delivery times are as follows - 

UK Orders:  2 to 5 business  days from despatch.

European Orders:  3 to 7 business days from despatch.

We currently only ship to the UK and Europe.

Returns & Refunds

Thank you for shopping with Gorgeous Knits.

 

If you are not entirely satisfied with your purchase, we are here to help.

 

Returns:  You have 28 days to return an item from the date you receive it.  14 days to notify us of your decision to return an item and then another 14 days to return the item to us.  To be eligible for a return, your item must be in its original unused condition and returned in its original packaging. 

 

Please contact us prior to returning an item by emailing us at contactus@gorgeousknits.co.uk  stating the order number of the item(s) you wish to return.  Partial returns are not acceptable.

Please retain your proof of postage when you despatch your item to protect against loss or damage in transit.  Refunds will only be issued when the item has been received and confirmed to be in its original, unused condition.

Refunds:  Your item will be inspected upon receipt and we will notify you when it has been received. 

If your return is approved, a refund will be initiated to your original method of payment.  If your return is not approved you will be notified of the reason and the item will be returned to you with no cancellation of order. 

Postage Costs:  You will be responsible for paying for your own shipping costs for returning an item.  Return shipping costs are non-refundable.

If you have any questions on how to return an item please email contactus@gorgeousknits.co.uk.

postage Rates

United Kingdom:  

  • Free delivery on all orders over £50

  • Orders up to £50  = £3.40.

Europe:

  • Delivery rates are based on weight and will be calculated during the checkout process.

You will be responsible for any taxes applicable in the territory to which your order is delivered.

Terms & conditions of use

The use of this website is subject to the following terms & conditions.

Gorgeous Knits respects your privacy and will never share your personal information with any third parties and will take all reasonable precautions to protect it and keep it safe.

The entire content of this website is for your general information and use only.  It is subject to change without any prior notice.

Gorgeous Knits does not provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of any information or materials found or offered on this website for any particular purpose.  You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by the law.

Use of any information or materials provided via this website is entirely at your own risk for which Gorgeous Knits shall not be liable.  It shall be your own responsibility to ensure that any products, services or information made available through this website meet your specific requirements.

This website contains material that is owned by or licensed to Gorgeous Knits.  This material includes but is not limited to the design, layout, look, appearance, photographs and graphics.  Reproduction is strictly prohibited other than in accordance with the copyright notice which forms part of these terms and conditions.

Gorgeous Knits does not endorse and assumes no responsibility for the content of any websites we may link to.  These links are provided for further information purposes only.​

All items are photographed in natural light and we do not use flash photography . The photographs available on this website are not edited in any way to change their appearance. Colours depicted may however differ from the actual product depending on the monitor they are viewed on.  

Yarn lengths provided are approximate measurements and are sold by weight.

Currency:  Gorgeous Knits is based and operates from the United Kingdom.  All prices on this website are shown in Pounds Sterling.  If you complete your transaction outside the United Kingdom, PayPal will convert the amount due for your order into your local currency using their own foreign exchange rate which is set on a daily basis.  You will be able to see the total amount due, in your local currency, on your PayPal screen at the time of placing your order.  

If payment is made by credit or debit card the foreign exchange rate and amount in your local currency will be displayed on your credit card or bank statement.  

Unauthorised use of this website may give rise to a claim for damages and / or be a criminal offence.

Use of this website and any dispute that may arise out of its use is subject to the laws of England and Wales.

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